“We arrived very late (past midnight) on a Sunday/Monday at the Marriott Courtyard in North Brunswick, NJ. We had reserved a double queen room for 3 of us (myself, my husband, and son). We had been traveling all day from North Carolina to attend a funeral on Monday morning. Needless to say we were exhausted and drained from our travels. At check in, we were informed that our double queen room was not available and we'd have a King with a sleeper sofa bed. There were no other choices due to a cleaning staff shortage. So, considering the late hour, we took the room. Well the sofa bed was a small thin mattress, which I had to make up with wrinkled (I prayed they were laundered) sheets and a ratty blanket. My son was so tired, he didn't care. I did! We climbed into our queen bed, which was so uncomfortable. Throughout the entire night (well for 5 hours) I was awakened every 20 minutes or so by the loud sound of the air conditioning unit. Then the clincher ... when my husband went into the bathroom to take his shower, there was no soap and the shower did not work!! So, my son went to a relative's room to use their shower and my husband and I made due with a rinse in the tub, luckily we packed our own soap. It was so infuriating! The manager showed up as we were almost ready to leave for the funeral and with an attitude said he was there about the shower! "Too late!" I told him. I also informed him that I expected to be compensated in full for the room rate and we would be checking out instead of staying another night as planned. We did get the refund! But it was really disappointing! I thought Marriott Courtyard was a reliable brand! Never again will we stay there!”

“Very nice and clean hotel. Staff were really nice and accommodating with our requests. Room itself had a nice view and was plenty for what was needed. Room does have some signs of wear and tear, but overall this is one of the best courtyards I have stayed at as of now.”